Training_IconFace to Face Training

Genie has developed a comprehensive range of face-to-face service training courses to help you safely operate and maintain your Genie equipment.

Courses are regularly held at all Genie locations or training can be held at your facility (call 1800 788 633 to discuss). The courses offered are for the major product lines including Scissor Lifts (slab and rough terrain), Telescopic Booms (stick), Articulating Booms (knuckle booms) and Telehandlers.

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On completion of the course a certificate is issued.

Our face-to-face service training offers hands-on fault finding methods while learning theory and practical knowledge.

Courses include hydraulic and electrical control system calibrations and adjustments - along with fault handling, testing and troubleshooting procedures. The courses focus on the most current models and control systems.

Prior to attending classes, technicians must be able to - read and understand electrical and hydraulic schematics, understand and apply basic electrical and hydraulic theories, have operational knowledge of a digital multi-meter, hydraulic oil pressure gauge and basic hand tools.


Corresponding online training modules must be successfully completed a week prior to your requested class with a passing grade of 80% or greater.

N.B. Technicians are required to complete certain modules prior to attending face-to-face training. This minimum skill level is set for all technicians to ensure that face-to-face training focuses on technical content instead of going over basic knowledge and concepts. This results in shorter overall course duration.

Recognition of Prior Learning (RPL)

RPL will be available to some technicians who have previously completed Genie Factory Service Training and this is assessed by our training team on an individual basis. To find out if you are eligible for RPL, contact our training team on 1800 788 633.

Who would benefit

Service technicians, mechanics, fitters and senior service staff (for re-training and standardising your company work procedures).

The Genie Training team can tailor and bundle the courses to meet your requirements. For more information call
1800 788 633