Service Responsiveness

Our service support is organized to adapt to country-specific needs, geographic locations and local distribution cultures. To raise our level of service responsiveness, in 2015 we introduced local Genie Authorised Service Providers to support our team of Genie technical experts. Today, we have doubled their numbers to cover 27 EMEAR countries, and we continue to receive candidates eager to join the Genie ASP network. This means that the skilled technical advice and support that you need is closer to your workplace, faster than ever - and continuously improving.

Looking for support as a Genie equipment owner? Contact your local Genie representative by selecting your region below:

UK & Northern Europe

Central Europe & Eastern Europe

France and Northern Africa

Southern Europe

Middle East & Southern Africa

Tech Tips

Our dedicated team is on hand to answer your technical and service questions for all Genie products. As part of our commitment to excellence, we’ve created a location on our website where answers for commonly asked questions can be accessed quickly and easily. Get the answers you need, when you need them.