Register_Icon Warranty & Product Registration

Product Warranty

Our knowledgeable, responsive warranty team is here to help make your warranty experience as seamless as possible. You can also maximize your equipment’s protection with Terex Xtend™, an extended service protection plan offering up to five years of comprehensive coverage.

  • Online Claim Submission
  • Standard 1-3-5 Year Warranty on all Booms, Scissors and Telehandlers
  • Comprehensive 1 Year Warranty on Towed Products, Material Lifts and Aerial Work Platforms
  • Terex Xtend™  Extended Service Protection Plan Offers 1-4 Years of extended coverage* (Available on all Booms, Scissors and Telehandlers)

For more information, contact:

Log in for Genie Account Holders

Product Registration

American National Standards Institute (ANSI) and Genie require that the seller or owner of a piece of Genie equipment register to Genie, the model and serial number of each machine sold, as well as the name, address and telephone number of the new owner, within 60 days of the sale.

Taking a few minutes to update owner information will ensure that you receive important safety, maintenance and operating information that applies to your machine.

You have two options to register your machine:

Download, complete and return the New Owner Registration Form:

New Owner Registration Form

Or fill in the online form below to notify Genie of the change of ownership of a piece of Genie aerial of material handling equipment:

The specified form no longer exists or is currently unpublished.