Safety Notices & Campaign Bulletins

Safety Notices & Campaign Bulletins

We appreciate your choice of a Genie® or Terex® equipment for your fleet or application. Our number one priority is user safety, which is best achieved through a joint effort with you — we believe that you make a major contribution to safety if you, as the equipment user and/or operator:

  • Complies with employer, job site and governmental rules
  • Reads, understands and follows the instructions in all safety and operators’ manuals supplied with our machines
  • Uses safe best work practices
  • Only has trained/qualified operators, directed by informed and knowledgeable supervision, running the machine.

Is your machine up-to-date?
Safety of product users is of paramount importance to Genie. Various bulletins are used by Genie to communicate important safety and product information to dealers and machine owners.

The information contained in the bulletins is tied to specific machines using the machine model and serial number. Using the above search tool , once you correctly enter your Genie machine serial number (exactly as its displayed on the serial label eg XXXXX-XXXXX), you can view any open bulletins reference numbers relevant for that machine that require mandatory and immediate work to be undertaken.

To then receive a copy of Genie Safety Notices or campaign bullets, for advice and support on processing a safety notice requirement or to report a product incident query, please email your bulletin reference number to: AWP.TechnicalSupport@terex.com

Genie Safety Notice App for all Smart Phones
We also offer a Genie Safety Notice app for all smartphones or mobile devices. To download the app, please type http://webapp77.nl/genie into the web browser on your smartphone or mobile device. The first time it opens you will be asked to add it to your home screen, accept and the icon will show on your home screen.