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Contact Our Parts Department

Phone Number

Phone:
(877) 367-5606

Fax

Fax:
(888) 274-6192

Genie Genuine Parts

Genie makes parts ordering hassle-free by phone, fax or online for Genie rental customers and parts account holders. Our extensive parts network ships to locations around the world, with almost all orders processed in 24 hours.

24 Hour Online Ordering 

  • Serial Number Smart Parts Online Parts Manuals - Find precise parts fast and place your order
  • Onsite Parts Pick Up (North Bend, WA and Southaven, MS)
  • Fleet Services Parts- Order parts for other aerial manufacturers’ equipment
  • SmartEquip™ Network Compatibility


Buy Parts

Have an account with Genie or Terex? Click through to access our online parts store for our complete catalogue of machines parts, accessories and other programs.

Owner/Operator without an account? No problem. Check the link to our Retail Partner for easy ordering on the full listing of Genie parts.

Parts Documentation

Check out these valuable resources for access to detailed product information across our entire range of products.

Tools and Accessories

Genie also offers a whole range of products beyond our standard machine parts. Check out these catalogues for additional tools and accessories to support and enhance your fleet.


Genie Parts - Product Offerings

Want to learn more about our product offerings? Check out the detailed information sheets on some of our most popular products.